Privacy Policy
At Guiding Cusco Expeditions, we are committed to protecting the privacy and security of our users. This privacy policy outlines how we collect, use, and safeguard the personal information you share with us through our website.
1. Information We Collect
We collect the information you voluntarily provide when you register on our site, make a booking, or communicate with us via our contact forms or messaging services. This information may include:
- Full name
- Email address
- Phone number
- Payment information (for bookings)
- Travel details, preferences, and comments.
2. Use of Information
We use the information you provide for the following purposes:
- To process and manage your bookings and the services you have contracted.
- To communicate with you, providing relevant travel information, promotions, and updates.
- To improve our services and personalize the user experience on our website.
- To comply with legal and administrative obligations.
3. Information Protection
We implement technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Only authorized personnel have access to your personal information, and they are obligated to maintain the confidentiality of these data.
4. Disclosure of Information
We do not share, sell, or rent your personal information to third parties without your consent, except in the following cases:
- When necessary to process your bookings, in which case we may share your information with our travel partners, such as guides or transportation providers.
- To comply with legal obligations or when required by relevant authorities.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These tools allow us to collect information on how you interact with our site, such as the pages you visit and the time spent on them. You can disable cookies through your browser settings, but some functionalities of the site may be affected.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights or if you have any concerns about how we handle your personal data, please contact us via guidingcusco@gmail.com.
7. Changes to the Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new version on our website and updating the revision date at the bottom of this page.
8. Contact
If you have any questions or concerns regarding this privacy policy or how your personal data is handled, you can contact us at:
- Email: guidingcusco@gmail.com
- Address: Cusco – San Sebastian (A – 18)